AI Voice Agents

Self-hosted customer support voice automation for PropertyPro

QA 96%
100% Self-Hosted
Open Control
Run with local Docker, local data, and swappable providers.
Voice Stack
STT + LLM + TTS
Bring your own models or use compatible hosted endpoints.
Telephony
Transfer Ready
Twilio, Vonage, Vobiz, Cloudonix, custom SIP, and web calls.
Test Mode
No Prod Writes
Validate workflows end-to-end before publishing.

Drag-and-Drop Workflow Builder

Build the caller journey from routing to CRUD actions, QA, escalation, and close-out.

Drop workflow nodes here or click a node above to add it.
1

Start Call

start

Greet the caller as PropertyPro and explain you can help with property, tenant, lease, rent, maintenance, inspection, finance, inbox, calendar, and FAQ workflows.

2

Listen + Transcribe

listen

Capture the caller request with low latency and preserve key entities such as property name, unit, tenant, date, amount, urgency, and contact details.

3

PropertyPro Intent Router

intent router

Route the caller to property, tenant, lease, maintenance, inspection, finance, inbox, calendar, FAQ, complaint, rent, or human escalation workflows.

4

Answer System Questions

knowledge answer

Answer questions from live PropertyPro module data and explain next steps using concise, natural language.

5

Book Maintenance

crud action
maintenances

Collect title, category, priority, description, property, tenant, technician, estimated cost, schedule, and photos before creating a maintenance request.

6

Create Rental Lead

crud action
applications

Collect applicant name, email, phone, desired property, move-in date, employer, income, emergency contact, and notes before creating a rental application lead.

7

Schedule Inspection

crud action
reviews

Collect property, inspection type, scheduled date, inspector, optional tenant, optional lease, and notes before scheduling an inspection.

8

Lease + Rent Workflows

crud action
rents

Support lease questions, rent questions, lease creation, renewals, invoice handoff, and payment status guidance.

9

Finance + Reporting

crud action
invoices

Answer and route invoice, transaction, revenue, expense, collection, and report questions with live PropertyPro finance data.

10

Inbox + Ticket Workflow

crud action
supports

Create or answer messages, notifications, announcements, support tickets, complaints, and tenant inbox questions.

11

Calendar Booking

crud action
calendar

Collect title, requested date, property, attendee, and notes before creating a calendar appointment or property event.

12

Human Escalation

human transfer

Transfer calls to a human manager when the caller asks, when confidence is low, when safety risk is detected, or when a complaint requires manual review.

13

QA Prompt Review

qa

Analyze every prompt for clarity, coverage, data safety, fallback behavior, escalation policy, and workflow completeness before publish.

14

End Call

end

Summarize what was completed, confirm any created workflow reference, and offer next help.

QA Node

Prompt quality, workflow coverage, data safety, and publish readiness.

Quality Score
96%
Excellent
Warnings
No blocking issues.
Suggestions
Add or keep a CRUD node for properties.

In-Dashboard Web Call Test

Try the agent end-to-end with no production calls or data affected.

Master Settings

Provider, telephony, language, and production controls for the PropertyPro assistant.

Telephony
In-dashboard web calls
Web/test mode ready
Twilio
Human transfer supported
Vonage
Human transfer supported
Vobiz
Human transfer supported
Cloudonix
Human transfer supported
Custom SIP / PBX
Human transfer supported
LLM Models
OpenAI-compatible API
Web/test mode ready
Ollama / local model
Web/test mode ready
Custom HTTP model
Web/test mode ready
STT Models
Bring your own STT
Web/test mode ready
Whisper-compatible
Web/test mode ready
Custom streaming STT
Web/test mode ready
TTS Models
Bring your own TTS
Web/test mode ready
Piper self-hosted TTS
Web/test mode ready
Custom streaming TTS
Web/test mode ready